Is your company at risk of a lawsuit?

If your website...

Connects to a physical location
Runs on a platform like Shopify, WordPress, Wix, or similar
Uses an accessibility widget you “set and forgot”
Offers Spanish‑language content, even just a few pages

…then you may already be on the radar of serial ADA plaintiffs looking for their next case.

A worried Latin businessman stands with his lawyer in a USA courtroom facing a judge

Is your company at risk of a lawsuit?

If your website:

Connects to a physical location
Runs on a platform like Shopify, WordPress, Wix, or similar
Uses an accessibility widget you “set and forgot”
Offers Spanish‑language content, even just a few pages

…then you may already be on the radar of serial plaintiffs looking for their next case.

ai image depicting a visually impaired person surfing a website

what is ADA & why it matters?

The Americans with Disabilities Act (ADA) is a law that prohibits discrimination against people with disabilities in everyday activities. In the U.S., digital accessibility is governed by two different Titles: Title II applies to State and Local Governments. And Title III applies to private businesses. If you have a private business, pay attention to Title III, which applies to ´places of public accommodations´, which courts and the Department of Justice (DOJ) have consistently interpreted to include websites and mobile apps.

“I never thought my website could get me sued…”

A few years ago, a small business owner set up an online store to bring more people into his brick‑and‑mortar shop. He did everything he thought was right: chose Shopify, a trusted platform; organized all his content; followed SEO best practices; and optimized his keywords so customers could easily find him on Google. He even installed an “accessibility widget” to show he cared about making his website usable for everyone.

ai image with three people litigating in a court

Then, by the end of 2025, he received a letter from a law firm. A visually impaired person had tried to use his website to get a service and couldn’t complete the process because the site didn’t work properly with screen‑reading software. The lawsuit claimed his website discriminated against people with disabilities and demanded thousands of dollars in damages. He spoke with a lawyer and was told something no business owner wants to hear: “Yes, your site is breaking accessibility rules. You can fight this in court or settle. Either way, it’s going to cost you.”

He had already invested time and money into his website. But a broken accessibility widget and hidden technical issues (like missing alt text, unlabeled buttons, and code that confused assistive tools) were enough to trigger a real ADA case. In the end, he chose the “cheapest” option: a private settlement, plus new expenses to fix his site properly.

He learned the hard way that:

Good SEO is not the same as accessibility.
Having a widget is not the same as compliance.
“I didn’t know” is not a defense.

You don’t have to learn this lesson in front of a judge.

Why Florida businesses are being targeted

Florida is one of the hottest spots in the country for ADA website lawsuits, and Miami is right in the middle of it. A growing group of lawyers and “testers” have turned ADA web lawsuits into a business model. They’re not guessing which sites to sue. Their strategy is simple and systematic:

They use scanning tools to test large numbers of websites for accessibility problems.
They manually verify those issues using assistive technologies, like screen readers.
They focus on businesses with enough visibility (and money) to settle quickly.

If your website connects to a physical business (store, office, clinic, restaurant, or service location), it’s treated as an extension of your place of business. So when your site blocks someone with a disability from getting information or services, it can be considered discrimination.

If your site has accessibility issues, you are not “under the radar.” You’re on a list waiting for the right moment.

ai image representing an art deco building in miami

Spanish‑language sites are at even higher risk

If you serve Spanish‑speaking customers (or plan to), this part is critical. Florida has a large and growing Hispanic and Latino population, including many people with disabilities who rely on websites to access information and services.

More and more businesses now offer Spanish‑language content online, menus, booking pages, forms, PDFs, and full Spanish versions of their site. But here’s the problem: Spanish content often gets added after the main site is built, and accessibility is rarely checked in that second language.

That leads to issues like:

Spanish pages that have images with no alt text.
Buttons and forms in Spanish that aren’t labeled for screen readers.
Spanish PDFs that are just scanned images, completely unreadable by assistive tech.
Videos with Spanish audio but no Spanish captions or transcripts.

In other words, if you proudly offer Spanish, but your Spanish pages are not accessible, you’ve just given them an easy angle for a lawsuit. The good news: fixing this is possible, practical, and much cheaper than defending a lawsuit.

Our Story

We are passionate web artisans, committed to creating visually stunning and functional websites that captivate audiences and elevate businesses to new heights.

How to protect your business in 3 steps

1)ADA website audit. 2)Website Remediation. 3)And Monitoring

1. ADA website audit

First, you need to check where your website stands. Perform both automated and manual checks to identify real‑world barriers that could lead to a complaint or lawsuit. You should get:

An automated scan
Manual testing
Spanish language review
Plain language report

a guy in front of two computers screens auditing a website

2. website remediation

Next, fix the issues that could expose you to lawsuits. Remediation focuses on making your site usable for real people, not just “passing a scan.” Do this:

Learn More

image of two web developer fixing accessibility issues on a website

2. website remediation

Next, fix the issues that could expose you to lawsuits. Remediation focuses on making your site usable for real people, not just “passing a scan.”

Do this:

Fix code and content
Support screen readers
Enable full keyboard use
Repair Spanish pages

3. website monitoring

Accessibility is not a one‑time box to tick.

Platforms change, plugins update, content gets added, and new issues can appear overnight. That’s why ongoing monitoring is part of staying protected. Do this:

Set up regular scans
Spot‑check high‑risk areas
Build accessible habits

What you gain when your site is accessible

Making your website ADA‑friendly is not just about avoiding lawsuits.

When you improve accessibility, you also:

Open your doors to more customers who were previously locked out.
Improve user experience for everyone, including people on mobile, with slow connections, or temporary limitations.
Align better with search engines that reward clean, structured, user‑friendly content.
Protect your brand reputation by showing that you care about inclusion, not just compliance.

FINAL RECOMMENDATIONS

Be aware of the ADA law, specifically the Guidance on Web Accessibility and the ADA.
Audit your current website using the WCAG 2.1 AA as a baseline. Bear in mind that automatic audits only catch around 30% of accessibility issues.
If you get a low score, put your website on maintenance mode unless your company can handle an ADA lawsuit that ranges between 8k and 50k USD.
Develop a plan to mitigate a lawsuit. Then provide guidelines to your marketing team to fix your accessibility errors.
If you update your website regularly, set up regular scans to catch issues early. Keep a close eye on forms, booking flows, checkout pages, and PDFs, the places most likely to trigger real‑world problems.
Keep learning about website accessibility. You can do your part to build a more inclusive world.

Frequently Asked Questions

What is website accessibility?

Website accessibility means designing and building your site so people with disabilities can use it—including those who rely on screen readers, keyboard navigation, captions, or other assistive tools.

Does my small business website really need to be ADA compliant?

Yes. If your business is open to the public and you use your website to provide information or services, ADA rules apply, and inaccessible web content can be treated as discrimination.

What are the most common website accessibility problems?

Frequent issues include missing or poor alt text, low color contrast, unlabeled form fields, mouse‑only navigation, missing captions or transcripts, and content that screen readers cannot correctly interpret.

Is installing an accessibility widget enough for compliance?

No. Overlays and widgets cannot fix underlying code issues and do not guarantee ADA or WCAG compliance; you still need proper development, testing, and remediation

How do I know if my website is accessible?

You need an accessibility audit that combines automated scanning with manual testing using keyboard navigation and screen readers, measured against WCAG 2.1 Level AA guidelines.

What are the benefits of making my website accessible?

Accessibility reduces legal risk, improves user experience for everyone, can expand your customer base (including people with disabilities), and often aligns with better SEO and site quality